BizMan B Review of American TV & Appliance
Our experience with Ashley from shopping to delive...
Our experience with Ashley from shopping to delivery was very good. We were looking for a new gas range and walked into the store back towards the appliances where we met our salesman, James. He was very helpful in asking questions to help him understand our needs so he could show us the best candidates. James was very courteous, professional and knew his products.
The delivery crew (Kevin and another strapping gentleman whose name I did not catch) just dropped off the new range and were very professional and pleasant as well as they hauled out our old range and brought in the new one. Kevin did notice some scratches on the stainless steel that had occurred during shipping and took photos. He logged it and made a call to customer service to order a replacement panel. Bummer that it arrived with the scratches, but I was very pleased with how it is being handled so far.
I would recommend looking James up if you're in the market for appliances in the Madison WI area!

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