I stayed here in early September for a work-relate...

I stayed here in early September for a work-related trip. The room I had booked for the trip looked extremely clean, and for this reason I was quite surprised to see a bedbug crawl up beside my wife and I as we lay in bed late at night watching a movie. We quickly trapped the nasty critter in a coffee cup and brought him to the front desk, where a night staff named Satyrah?? (unsure of spelling) apologized profusely and immediately gave us the jacuzzi suite for the remainder of our stay at no extra cost. I was still very grossed out, but I really appreciated the treatment we were given. Judging from the overall cleanliness of the hotel, I have to think this was a just freak occurrence, because Satryrah was visibly shocked and seemed almost more outraged than I was by the incident. The jacuzzi suite was also incredibly clean, and my wife and I enjoyed the remainder of our stay. I still am rating three stars, because although bedbugs are VERY disgusting, accidents do happen even in the cleanest of hotels. Satyrah and the rest of the staff (including Gregg, who gave us several great local recommendations) couldn't have been nicer. Overall, the accommodations were pretty solid, especially for the price.