W

Warren Chong

3 years ago

Exceptional!

Exceptional!
My family of 4 (2 young children) enjoyed our stay in Shangri La Qingdao tremedously and was very pleasantly surprised by the hospitality the staff had showered on us. We upgraded our room to the executive club wing to enjoy more space in the room, complementary extra bed for the kid, and the access to the club lounge.
All the staff are very polite and always ready to help. They have even prepared takeaway breakfasts for our early departure to catch the flight.
Special mention to Mr Kenta, the manager who ensure we had a great stay and all smiles (he can speak Mandarin, English and Japanese!). Also Ms Becky, the team leader, on all her assistance to make the family's stay very comfortable.
While Shangri La may not be the latest 5 star hotel in Qingdao, the well maintained grandeur and the extreme hospitality of the staff makes this a highly recommended choice for Qingdao's stay.

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