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Morgan Aarhus

4 years ago

Guaranty was great. Then this place bought them ou...

Guaranty was great. Then this place bought them out which is too bad. I did have positive experiences at their sister branch community in Waterloo. I don t know why there is a difference.
Their staff is nice but everything else is terrible. I gave them the benefit of the doubt from all the annoyances for the last 3 years. But finally am planning to close my account. I had a positive amount of money in my account and they charged me a $70 overdraft fee... Supposedly it was a late one. Take it out of my savings then? Is $70 REALLY necessary when I have the money between both accounts. What a scam, must have to pay for their refer a friend $100 promotion somehow.
The online banking also sucks and is far behind other places. Can t deposit checks on mobile, not super user friendly. At my other institution, I can do everything online which is amazing.
Honestly don t even waste your time opening an account here, there are much, much better institutions out there.

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