Absolutely disgusting.

Absolutely disgusting.

I actually had high hopes with this company when i first came across them and reading their reviews (which now looking back, they are all 2-3 years old).

I came to the store and spoke to the owner (Will). He was very abrupt but put it down to him being on his own in the store and phone kept ringing.

Anyway i explained the situation with my laptop that it had liquid damage and i had cleaned it with isproponal. The reason i had brought my laptop in was because the keys were still sticky and thought id take it to the "pros" for a good clean.





I went to go collect my laptop to which i was told it wasnt ready to collect.

Joe told me the repair work was completed without my consent. and apparently this was reversable.

The level of customer service i received from Joe was disgusting. Does not know how to speak to a customer. Very rude and condescending. I told him i would like to speak to Will (the owner).

Will called me and i explained that i was unhappy as i just wanted my laptop back as i rejected the quote.

He told me the repair work was done etc. And he also told me it was reversable.

I told him to reverse it as I just wanted me laptop back the way i brought it in.





I kept calling the store in which Will was always in a meeting or was not at the store. It became very difficult to speak to Will.

Eventually he called me, and told me about the extra work that needed to be done to my laptop. It was frustrating because i just wanted my laptop back.

They will force you into getting your repairs done from them. or atleast try. I told him on not willing to pay for the extra repairs.

Will said that he will give me my laptop back without charge. I went to collect my laptop.

I got back and examined my laptop. It was in a state. disgusting. The laptop was in a much worse of a condition. I am taking my laptop to an apple authorised repair shop to see what damage they have caused. I wouldnt be suprised if they have swapped out my legit componants with their cheap ones.

Genuinely, stay away from these guys. They dont know how to treat customers and if you dont accept their quote, they will make your life miserable.

AVOID.