Checked in at 12 30, it s now 5 40, check in is at...

Checked in at 12 30, it s now 5 40, check in is at 4 pm, front desk lady Beth very rude when I asked at 4 if my room was ready yet. I was told I d get a text when my room was ready & theres 26 people ahead of me! What am I paying over $200 for? $43 parking fee with no where to park plus resort fees, for what? So here my family sits in the car in the pouring rain for the last 5 hours & cant cancel this reservation because it was booked through Expedia- lesson learned!