The rooms smell like mold and the bathrooms are fa...

The rooms smell like mold and the bathrooms are falling apart, broken tiles, clogged sink, toilet caulking, tub... More like a cheap motel. Let's not forget the bed bugs. Contacted guess services about the room conditions and they made it seemed as if it was normal. They said we can sent someone to caulk around the toilet and drain the tub. Putting a band aid on the problems doesn't fix it. Oh I forgot, the ice maker on the 20th floor doesn't work. I have stayed at other hotels within a block or two and a far better quality. The only good thing was the service at the front desk.