Allie L.

Review of Hotel Pennsylvania

Would NOT recommend. Lazy staff in the front desk ...

Would NOT recommend. Lazy staff in the front desk however. A line of about 7-8 people took 1 hour to check in. Staff at front desk was very rude as well. There was only one person operating the very large front desk area with a lot of people waiting to check in. Also room key wouldn't work to open the door even after we requested new ones, and opened after hundreds of tries. Many things in the room had faulty parts, including a broken hairdryer. The only good thing is the location. Wasn't too cheap either.