I found myself doing an Edison transfer for a pre-...

I found myself doing an Edison transfer for a pre-existing contract, it is not possible to complete this transfer, absurd, I made the online registration, sent the document via pdf (containing the same registration data, therefore redundant) and still continue to continue ask for an identity document that I have sent in the past, but there is no email address on the site to send it to. But how can you be so disorganized !?