In the last two years I have had three visits to t...

In the last two years I have had three visits to this ER. None of those visits have had a positive outcome. The tone is set when you enter the hospital and have to go through a metal detector and be questioned by security and in one case a police officer. You are forced to tell security what your health concerns are to get through to the next round of questioning. The staff is rude. With the exception of one friendly security guard. My mother in law was choking and the nurse rolled her eyes and gave her Ativan in her IV without telling her even when she asked what she was giving her. Another time we waited 8 hours to see a doctor about what we thought was a dislocated shoulder. Every visit we have had the same experience, rude staff that shows little compassion and even less empathy for the patients who seek care in their ER.