Billing department has no idea what they are doing...

Billing department has no idea what they are doing, rudest customer service when I called them. Even though they are in network with my insurance, I will avoid them like the plague, to save some headache. I only agreed to use them because they were in network with my insurance, but they did not file a claim correctly and/or timely. Waited almost a year to file a claim, they literally waited 11.5 month to file.

I am updating this to 3 stars from my original 1 star; after calling back a few times and talking to a different billing department rep, things got resolved. However I am still leery to use them, since they wait almost a year to submit a claim, when my insurance has a 365 day deadline. Which is too bad, because they do seem to provide a good lab service, but the billing is not prompt