DO NOT RENT FROM PLATINUM REALTY. I will start off...

DO NOT RENT FROM PLATINUM REALTY. I will start off by saying we rented sight un-seen and we take responsibility for that. We are a military family and we got last minute unexpected orders and did what we needed to at the time. The pictures looked great.
We showed up and the bathroom ceiling was completely pink and black with mold. The face of the front door knob was hanging off. We had no fire alarms. The fridge was rusted. The popcorn ceiling is falling off and the Master Bedroom had no door. The list goes on and on. I could add many more issues but I'm trying to keep this as short as possible.
We filled out our move in inspection. We placed our maintenance requests and we waited patiently. Nothing was fixed. We took it upon ourselves to paint the bathroom with KILLZ to contain the molded ceiling. After multiple requests, and a few angry phone calls it took THREE MONTHS to get a FIRE ALARMS and a bedroom door. It took SIX MONTHS to get a door handle that locked and protected my family properly. Most recently we started noticing soft spots in our bathtub that continued to get worse quickly. Upon inspection the underneath of the house where the bathroom is, is molded including the support beams (the ones that were left and not broken) for the tub. After 3 separate people came for 'estimates' the solution was to add one extra board and a little bleach. The ceiling is already molding again, and the tub is already soft again. We have tried everything we can think of to work with Platinum Realty but they, and the owner of the home are completely unwilling to work with us or make necessary fixes. This home is not in any condition to be rented. Platinum Realty and the owner only care about getting their rent money each month. I encourage everyone to avoid renting from Platinum at all costs.