Lisa Bailey

Review of Hallmark Rehabilitation

11/28/16 After witnessing poor staffing on the PM ...

11/28/16 After witnessing poor staffing on the PM shift my complaint will go to the top. Was not able to get my mother her pain meds due to med nurse being on break this is what I was told From the RN Karen at the nurses station the was about 8:30PM. Then my mom need the be changed both nurse were on a break Victoria was in a lounge room a few doors down from my moms room talking to another nurse while the nurse call bell was going off. And her Med nurse CNA were in the break room and not one nurse at a station at this time my husband and I change my mom ourselves we need assistance with changing her wound. This is some of the issues. At this facility you must watch your loved one closely. Not to mention the cleaningness is bad.