We spent$20,000 forP.G T. patio windows and window...

We spent$20,000 forP.G T. patio windows and windows for 2 bedrooms. The weather stripping on our bedroom windows is sagging and the screens do not fit into the slot.In January we notified the installer about the problem who in turn notified the company.We waited over a month.We called the installer who informed us that the company doesn't come for screens and sent him new screens.He came to install the screens, but the installer saw the it wasn't a screen issue, but that the space was not holding the screen in place.So, we are AGAIN WAITING for a representative, 5 weeks to be exact.We tried to call the company just to find out the date.We received no satisfaction!Not a call, email, etc.was received as of yet@We 've been told they don't rush, they take their time!Lovely, aren't they?We have responsibilities to attend to at our home in Jersey, and need to leave the beginning of May.This company is unprofessional, discourteous and lacks consideratio.These windows aren't even a year old!!I would never recommend them.Please be forewarned.