The worst experience ever! It took over 45 minutes...

The worst experience ever! It took over 45 minutes to get our car from valet! To start, we were unable to contact valet from our room to request our car. We keep getting transferred or cutoff. Once we walked down to valet, we were told it would be a 30 minute wait for our car. That wait turned into ivee an hour...wit NO assistance from valet in getting our car other than blaming the delay on the police for directing traffic. When asked to speak to a manager about the situation, I was given the number to the desk and the name Ivo. The one front desk was no help at all! They didn't know Ivo and didn't have time to assist me because they were busy!!! Valet is $45 for piss poor service!!