Michelle Mercure Review of Shannon Motors Rhode Island
Wish I never went to shannon motors and I cannot w...
Wish I never went to shannon motors and I cannot wait until my lease is up in one year so I can officially be done with their rudeness and lack of ability to do their jobs the right way. I was told to write an amazing review before the papers for my lease were even signed. I shouId have known something was up when that occurred. A year later and I could not be more unhappy. I recently switched to automatic payments so it would be easier for me and they assured me the payment would come out of my bank on a certain day. It didn't. So I called and they said not to worry because on their end it came out of my bank. They said wait a few days. I waited and it still did not come out of my bank. I called again and then again and both times I was assured I'm all set. Then I get a call telling me I'm 11 days late and that I will be on notice for a repossession. Are you kidding me? I've NEVER been late on a payment. I called several times to make sure it was all set. And they are so incredibly rude to me and told me that I have to call my bank. Even if it was an issue with my bank, which I highly doubt, (more likely shannon motors screwed up the paperwork), why are they penalizing me when I clearly was calling every day to ensure the payment was all set. And why are they sooooooo rude?! The service department is rude as well. When this lease is up I'm throwing a party for myself. Worst experience of my life! Do NOT go here!
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