Louise H. Pickles

Review of Optimum RV

This is a revision to a negative review I had post...

This is a revision to a negative review I had posted yesterday. I am not afraid to admit I am wrong when I am wrong. The owner Denver Beck called me personally and made right what the Sales Manager Connor should have done yesterday when we found out our mirror problem was major when we went to pick up our Class A we had purchased. The owner is an honest and caring person and he recognized it was not something cosmetic that needed fixing like the Sales Manager tried to say. Optimum RV has stood behind the product they sold us and I will definitely be sending others their way. I will be recommending they speak with the most awesome salesperson we have dealt with in our 3 year search and his name is Mike Aldana. He spent 3 days with us and answered all of our questions and did everything he could for us in his role as a phenomenal Salesman. Never any pressure , courteous, kind, thoughtful and works very hard for the customer. Deserves a huge raise and I will be putting his name and Optimum RV out on my contacts lists for everyone to see. Looking forward to always doing business here where customer satisfaction has been shown to be a priority. Thank you for turning this into a wonderful experience!!!