bianca saucedo

Review of Continental Credit

I am extremely upset with this company. They ve ta...

I am extremely upset with this company. They ve taken $300 from me for what who knows. They stated that this was the perfect time to get things resolved due to covid making it an easier process to get things off your credit. Mind you the lady I just spoke with kept reassuring that it takes longer than 90 DAYS to see any changes and that s it s not as easy as it may seem. This company has never followed up with me since day one the only email I got was about getting a secured credit card that was it...it took me calling them 3 times for them to somewhat update me but the updates were useless. I never received any documentation from the credit bureaus NOT ONE and apparently on my profile it shows that things have been mailed out to where exactly?!! I told the lady I didn t want to pay this month because I feel like they ve done nothing for me and her response was well there s some bills that I don t want to pay but I have still have to pay them honestly how unprofessional is that. I m honestly upset I know it s 300 and we had two marks on our credit that needed to be removed although I sent the documentation to help them expedite it and nothing was done. If you want to waste your money and wait 90 days to hear anything from this company while they re taking your money then go for it!!!! I don t typically leave reviews but I feel like I ve been mislead by them!!!!!!