Grishin Sergey Review of Fairmont The Palm, Dubai
We were at the hotel from 20 to 26 July. It's not ...
We were at the hotel from 20 to 26 July. It's not the first time we have a rest in Dubai in a similar hotel and they have always been above praise.
I will list the list of what I did not liked and what I like.
"-" :
1) On both sides of the beach are building, to get to the beach you need to cross the road that connects these unfinished building. Noise of cars, noise of construction, no one warned us about this. It was an unpleasant surprise.
2) In the hotel is very cold 16-18 degrees. I do not understand such a temperature regime, why the default is not to make 22-24 as usual for public places.
3) Every day a housekeeper came and knocked and rang the doorbell until you opened it to ask: "Do you need smth?". A strange obsession.
4) Problems with plumbing. Broken toilet they were fixed only after a couple of days. When you taking a shower, the temperature changes Constantly .... cold, then immediately hot.
5) There are an American sockets in the room and not a European one.
6) The kitchen as a whole has very much disappointed us, a small choice of dishes on buffet and in restaurants. And a big moment - the food is not tasty. Often, only tasted the dish, we asked the waiter to remove it and no one even asked - why. Probably the waiters already know that the food is not tasty.
7) If you ask for water while lunch or dinner, waiter brings a bottle of water for $ 10. And it's not about price, it's just about adequacy.
8) You should always ask for paper napkins, they are hidden.
"+":
1) Convenient location of the hotel and classy appearance.
2) Staff speaks English well.
3) Cleanliness is observed everywhere, in the room, in the hotel, on the beach.
4) Fast Wi-fi
In the evening, when you call to the reception, you can hear "No Russian". I think that staff can make at least a little effort, but try to help.
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