Khalila McFadden

Review of CAA North & East Ontario

The CAA team went above and beyond when my 6-year-...

The CAA team went above and beyond when my 6-year-old daughter and I were stranded in a Walmart parking lot after my 4-month-pregnant "mama-brain" locked the keys in the trunk and the trunk release was jammed. They set me up with a Membership over the phone (at a discount because I was short the amount in my account) and sent someone out to me right away. They told me if the tow-truck driver couldnt get into the trunk, they could tow me home and send a locksmith in the morning (double whammy at no extra cost)! The tow-truck driver was knowledgeable and very very friendly. He managed to fish my keys out of the trunk so that we didnt have to tow. For the same cost as a locksmith breaking into the trunk, we are now covered for the rest of the year in case my "mama-brain" decides to act up again. Thank you CAA for making this super-stressful situation a breeze to deal with.