Becky Baker

Review of KidZania London

Overall my children did enjoy the day but the staf...

Overall my children did enjoy the day but the staff aren t very accommodating and there was a lot of queuing. My son ripped his sticker by mistake and they refused to give him a replacement.

Upon leaving one of my children was missing, so I went to the desk and asked them to check where she was and call her to come to the exit. After a lot of waiting they said I would have to wait for someone to do the call out. Of which no of them seemed to want to do, so I said shall I just go look for her if that s easier?? They said YES! In the meantime my younger 2 children had their tags removed and left without being stopped on their own.

Finally the gift shop to spend their kiddos. Well after working solidly for 4 hours they could only afford a small plain bouncy ball each.

Over than that it was fine but these things could do with improving.