Alex G

Review of The Roundhouse at Beacon Falls

Beacon is a great town. Dia is definitely worth a ...

Beacon is a great town. Dia is definitely worth a visit.

Hotel is a different story. At almost $500 per night, I expect something very different:

- when we first walked in our room, we were welcome by the sound of a flushing toilet that a cleaning staff member was using with the door open (she had no cleaning products and left the room very embarrassed)

- we tried calling the front desk a few times over probably 2 hrs. We only got through when we called from our mobile..

- when we asked for recommendation for a massage, we were told to google it

- when we left our room to go on a hike, we asked if our room could be cleaned in the next 2.5hrs. Was not done. I went back to the front desk and asked and was told they would send someone up right away. 2.5hrs later and still not done and of course, no answer at reception.

- finally, not a big deal but you can't order movies