This was the worst dealership experience I've ever...

This was the worst dealership experience I've ever had. They scam people for a living. I realize people expect the dealership to be a bit pushy and "salesy" but this was a new level of unprofessional-ism and harassment. I went in and test drove a car and then discussed financing. They spewed a ton of BS and wouldn't come down on price, fine. I left and said I'd come back in if they could work with my budget. The next day I receive a text saying they will do the exact monetary amount I requested. I responded asking for the terms of the loan, such as APR and length of term, and was told it wasn't "printed" out. What kind of excuse is that? So print it, or better yet don't print it and just email it to me! I then stated that I would not come back in until I knew the payment terms I was being offered. Why would I drive all the way back down without knowing? They never replied after that. During pandemic times especially, you'd think they'd be willing to send me terms online so I don't have to come in for so long. Instead, I got called endlessly for the rest of the day while I was at work and unable to answer, and into the night past 7pm. Why even start the conversation via text if you're just going to call me instead? Then l received an incredibly passive aggressive email from an entirely new salesperson without even so much as an introduction or reason why a different person was contacting me! It said, "What's your game plan now... Are you just going to look at Toyota's with higher miles or older ones?" As if their deal was the best in town, despite already showing me there were 4 others in the area at a lower price. I am in shock and highly recommend avoiding this dealership at all costs. I caught them in several lies on top of all this, and they conveniently kept the back of the car open so as to hide the gigantic patch of scratches from me. Genius!

I am editing this to add that I was contacted by the general manager, Herb Jernukian, and I explained this entire experience and he never even responded thereafter. So the comment offering help is laughable.