If 0 stars was an option, that is what I would giv...

If 0 stars was an option, that is what I would give them. My sister bought a car from a dealership, who offered an extended warranty through this company. Well, the motor went in the car. She has now been dealing with this company for a month. First, they wanted pictures. Then that was not good enough. So, she was asked to pay someone to take apart the car to show them it needed a new engine. Of course, that is still not good enough. Then, they wanted to send out their own appraiser to verify it needed an engine. Finally, after weeks without her car, they agree to pay. Now, we are over a month since the car broke down, and the new engine has not even shipped yet and this company HUNG UP ON HER when she tried to get more information. What kind of company hangs up on a customer? If you ask me, this sounds like a major scam!! They are doing anything to get out of paying for this new engine, even though she paid them for this extended warranty! SCAM! DO NOT WASTE YOUR TIME WITH THIS COMPANY OR YOU WILL BE WITHOUT A CAR AND NO ONE AT THIS COMPANY CARES TO DO THEIR JOB AND GET THE CLAIMS PROCESSED. INSTEAD THEY ARE STALLING AND AVOIDING AND TRYING NOT TO PAY FOR THIS NEW ENGINE!!