This place offered a wonderful weekend getaway! We...

This place offered a wonderful weekend getaway! We live in the metro but needed a cool spot to disappear too. The objective, somewhere with a cold pool, (that was a difficult task to find in reading reviews, & none existed) as the heat index was above a hundred degrees. The pool was nice and cool, gets to 5 and 6ft. The hotel has a cool temperatured indoor room/w hot tub that was also very nice. There's a restaurant and bar on site as well. Would have ate at the restaurant for dinner but personnel on 8/10/19 lacked some needed personal customer service skills (idk maybe she was going through something). We left and went to Chili's down the street. In the a.m., there's a large breakfast buffet that's very welcoming. The Manger Wilneka, proved to exhibit exceptional customer service skills, who was very attentive to her guest needs, thank you. The room was nice, clean, and comfortable. The bed however was a bit too firm for me. The only suggestion that I have for room 1038, the air conditioning system is very loud, we adjusted but wished it was a bit quieter. The overall visit was excellent, we fulfilled our mission and will be back. Thank you!