Lewis Matthews

Review of Magic Yacht Charters

Honestly wish I could leave Zero stars! My partner...

Honestly wish I could leave Zero stars! My partner booked two tickets for the New Years eve 3 hour cruise ($99 per ticket)...and we were both very excited. That excitement soon faded upon boarding the boat when we could see little to no proper organisation. Simply put one tiny coat rack, NO TICKET service and left at own risk. Not only this the lower part of the boat was just for V.i.ps which meant about 6 places to sit for about 300 plus people! Upper deck was a dance floor for general gold ticket paying customers. Hood luck dancing when the queue for the bar leads straight to that space. Then we move onto the promised plentiful of food appetizers... well there was certainly plenty of spring rolls for those lucky few people who did manage to find a seat, as a few servers, who were actually doing their best and were kind, came round holding a mini plate. If you were lucky you'd find the server offering a meat ball on a stick. NOT QUITE the luxury new years eve cruise! Not only that there was some VERY MISLEADING WORDING over Champagne and views which actually meant after asking several staff... NO Free glass of Champagne or even bubbly come midnight. You couldnt even buy a glass...you were forces to buy a bottle. Honestly being stuck on this boat with far too many onboard made the 3 hours feel like a sentence...least they were right in their promise ring in the new year you'll remember. We'll certainly remember not to make this MISTAKE again. WHEN STAFF AGREE HOW BAD IT ALL WAS AND HOW MANY COMPLAINTS THEY KEPT HAVING TO HEAR...WELL! Please stay clear of this rip off especially the new years cruise to remember!