julie harper

Review of UC San Diego Shiley Eye Center

The good - Dr. Savino's admin assistant was incred...

The good - Dr. Savino's admin assistant was incredibly helpful in getting me an appointment to coordinate with my travel from Texas to California. She was also very helpful in explaining the letter I received from Dr. Savino after my appointment.
The bad - The majority of my appointment was attended by Dr. Lin. I explained my problems, history, etc. I saw Dr Savino by telemedicine at the end of my appointment. I received a letter from Dr. Savino 10 days later that completely misstates the issues I described to Dr. Lin. At no time did I describe my issues as the one stated in the letter. The letter also states that it was dictated in my presence which is completely false. If that had happened, I would have corrected and questioned the content of the letter.
To add insult to injury, I was told today there is no way to contact these doctors to ask for an explanation. They are not on the Epic system.
My doctor in Texas was copied on this letter and since it describes issues that are unknown to her (and me), the communication is worthless.
I need accurate information to continue pursuing an answer to my vision problems. I have none at this point.
The appointment was a complete waste of time and energy.