I HAD A KITCHEN FITTED BY DM DESIGN SHOULD HAVE TA...

I HAD A KITCHEN FITTED BY DM DESIGN SHOULD HAVE TAKEN 2 DAYS ENDED UP AFTER SNAGGING LIST TAKING JUST ON THREE MONTHS THIS WAS BECAUSE OF A NUMBER OF FAULTS SCRATCHED WORKTOP CHIPPED UNIT DOOR DOOR FITTED ON WRONG SIDE BOILER PIPES NOT BEING BOXED IN CHIPPED PLINTH MISSING PLINTH CHIP OUT OF UNIT MISSING SINKUNIT SHELF ALL OF WHICH I HAD TO COMPLAIN TO DM DESIGN BECAUSE THEY DO NOT CHECK WHEN THE KITCHEN IS FITTED IF EVERYTHING IS OK WITH THE CUSTOMER I WAS TOLD DIFFERENT THINGS BY THE SALES MAN ABOUT HOW THE KITCHEN WOULD BE FITTED I WAS LEFT WAITING TO BE TOLD WHEN THE PLASTERER WAS ARRIVING AND HAD TO PHONE UP SEVERAL TIMES TO COMPLAIN AND FIND OUT WHO WAS GOING TO TURN UP I HAD AN ELECTRICIAN WHO WIRED THE KITCHEN HE SAID HE WAS TOLD HE ONLY HAD TO PUT TWO DOUBLE SOCKETS UNDER THE SINK UNIT AND NO WHERE ELSE HOW CAN YOU HAVE A KITCHEN WITH NO SOCKETS ON THE WORK TOPS TO PLUG KETTLE ETC IN THE PLUMBER WAS NOT THE COMPANIES USUAL PLUMBER AND HAD TO COME BACK TWICE HE PLUMBED IN THE SINK AND THE WASHING MACHINE LEAVING THE BLANK ON THE WASHER PIPE MAKING IT UNABLE TO EMPTY THE MACHINE THE MEN FITTING THE KITCHEN WERE PLEASANT BUT THIS IS NO GOOD IF THE JOB IS NOT DONE PROPERLY I ALSO FOUND OUT BECAUSE THE COMPANY IS BASED IN SCOTLAND THEY ONLY COME INTO ENGLAND ONCE A FORTNIGHT TO DO ANY WORK I HAVE WRITTEN A LETTER OF COMPLAINT TO THE COMPANY ABOUT THE TIME AND UPSET CAUSED BY THE FITTING OF THIS KITCHEN AND I HAVE RECEIVED A REPLY FROM THEM OFFERING THEIR UNRESERVED APOLOGIES AND I ASKED FOR SOME COMPENSATION DUE TO THE UPSET AND TIME TAKEN TO FIT MY KITCHEN I WAS TOLD THEY DO NOT GIVE ANY REFUNDS THEY JUST OFFER A FREE GUARANTEE SERVICE AGAINST FAULTY MANUFACTURE OR INSTALLATION SO NEEDLESS TO SAY I WOULD NOT RECOMEND THIS COMPANY DUE TO MY EXPERIENCE WITH THEM