Literally the WORST experience at a hotel. We stay...

Literally the WORST experience at a hotel. We stayed here on our WEDDING night on 10/03/2020 in a room that cost us $486.00 and it was the worst experience ever. To start off, one of the elevators was not working. We got on it and after getting inside we were stuck for almost 8 minutes without it moving and the doors would not open. We also arrived to our room with half a roll of toilet paper. It took 17 minutes for the hot water to turn on in the shower. The girl at the front desk (Sara) was very unpleasant and sounded annoyed both times we called as if we were inconveniencing her. And to top it all off there was a HUGE issue with payment. Our room was $486.00 but we received an invoice for $191.00 and to top it off our card was charged $607.00. There were so many inconsistencies and problems with this hotel on our big night to even count. We re literally on our honeymoon staying at a hotel for half the price and everything is PERFECT! I HIGHLY suggest you stay at any other hotel in Tallahassee. This hotel was not worth the money AT ALL.