Husband found this facility on our insurance websi...

Husband found this facility on our insurance website, and was close to where we live. He did not realize it was basically run like a free clinic, but it is by far from being FREE! They quickly take all your insurance information, want couple id s, a utility bill with home address, and even asked if I could provide a copy of my income taxes, social security card and wanted to take a photo of me...red flags! I refused. They were so concern about my ability to pay, even after I presented them with two insurances, which I had to explain that additional financial information was not needed.

After they drill you about your ability to pay. You see an intake person who gathers all of your medical mental health information, current symptoms and medications. Then she drops the bomb on you about the process, in which you may get to actually see a physician, which was absurd!!!! However, in the state I was in, and all that I had gone through that day. I came back EARLY the next morning; however, not early enough, they had filled their two or three clients for that day. I was advised that I need to get there almost two hours earlier, waiting outside because it s first come first serve. Homeless shelter? I ve read the other review. And who wants to talk with a doctor on a television. I wonder if the powers that be, such as Mr. Executive Director: Joseph J. Scislowicz,
found himself or a family member in the need of medical care take advantage of the services the provide. Mental health is REAL! And the systems and CARE that is provide is past POOR!! However, everyone is so concerned about individuals to seek help! I felt worst, demeaned, embarrassed and mad after the experience at this place.

I ve read other similar reviews, and some advice that I was given I would like to pass on. CONTACT YOUR INSURANCE COMPANY! Advise them of the service you received. You will find that they care more than attempting to complain to the organization, which is funded by the state/city. If insurance company continue to get complaints, which they investigate EACH and EVERY ONE, as they did mine. Chesapeake Integrated Behavioral Healthcare (CIBH) can be in jeopardy of losing their contract with insurance company, as any other facilities or doctors that do not provide quality health care.

Insurance company even advised us what to look for when needing good medical care.
For those who have received good care, I am glad to hear. Everyone is deserving of the best health care, and it shouldn t because of good luck, or first come first serve, etc!

So please, when it comes to your health care and family s care TAKE control, be your own advocate. There are alternatives, I got help from my insurance company. Actually, I received the best sincerely compassionate, kind, patient and professional care from the emergency room, every nurse, technician and doctors. I informed my insurance company and the hospital of the emergency room about the utmost quality of care they extended to me and my husband who was overwhelmed at the time.

I hope this will assist someone. And grammar, punctuation police please give me a pass. I believe the message is a little more important, and hopefully helpful.

No one should have to stand in the rain!!!
Take care