The master bedroom closet was used as a broom clos...

The master bedroom closet was used as a broom closet, urine on the toilet seat, trash was left in the garbage can from the last guests, the shower was ice cold on the first night of our stay, the sink was clogged (day 2). Upon addressing concerns we were told to wait until the am to call when management would be available. When the call was placed management sent out staff that did not have the courtesy to knock on the door prior to clean the toilet (same day). The resolve was 40% off next stay. That is unsatisfactory. After an experience like that in a place like the "Hilton" is not worth circulating another investment at this location. In the future staff should not tell guest the water is hot due to small water heater. Just fix and keep the explanations.