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Genz told me I needed a full AC replacement. Recei...

Genz told me I needed a full AC replacement. Received a second opinion through an alternate company and unit was fixed due to a faulty wire. Big difference between a wire replacement and a full unit replacement. I immediately cancelled my service plan with Genz. My trust is lost with their company and would never recommend them for any HVAC needs. Also, did not appreciate their service tech asking me "whats your hesitation" when I didnt want to make an appt for a full AC replacement. $4200 is my hesitation. Shame on this company for not being honest. Customers beware.

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