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Kuntal Sengupta

4 years ago

I would leave zero stars if possible. I was living...

I would leave zero stars if possible. I was living in a property on Elbow Dr, managed by this company. The expeywas horrific. They asked us to store nothing on the balcony, although most of our neighborhood had their own gardens. Once, while cleaning the apartment we took the carpets out for half an hour and the caretaker reported us to the management giving us a warning. They made false claims of us thudding on the floors at 2 am, during the period when the the apartment was empty and we were actually in BC. However, inspite of trying to make them understand that we were not home, they blamed us of lying and threatened us to leave the place. From time to time, the neighbour downstairs would thud on his roof making very loud sounds to which kids got very scared. He would complain every time we would even walk after 9 pm. We tried to let the management know but of non use. For some mysterious reason, they tried to hide emails they would send to landlord and would tell us that they are getting multiple complains from our apartment. Our neighbor adjacent to us expressed extremely violent behaviour , banging doors from time to time, yelling at kids and abusing everyone around. There was no action taken against him, inspite of complaining several times ( to my knowledge ). We had oil drips from our car. They threatened to kick us out, involving lawyers if we don't clean it. We walked around and found that a lot of the parking spots also had oil spills in much greater quantity than us, if not less. Nevertheless, trying to be civil, we tried to clean it to the best of our abilities. The caretaker denied to help us with a water supply.we carried huge buckets of water from the second floor and everyone refused to help. After noticing that the parking lot is all wet, they pushed the landlord by threatening him to take to court and forced him to kick us out in a month. People renting this apartment were me , two children and a mother of two. Although we tried our best to be as nice as possible, this was the behaviour we got. Don't waste your money on this property management. I have never had as horrible an experience as this before and I wish the same for everyone. Don't indulge with this management. They will make your life miserable.

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