The people in the service area are so rude. I felt...

The people in the service area are so rude. I felt so uncomfortable the whole time. Not friendly at all. I was explaining to Bob that I just bought my car a few months ago and it is already having rotar issues! I thought I could trust my car coming here after I paid 17,000 on a car and Bob was so rude about all questions I had. I am ashamed to have bought my car from this place if i was going to get a slap in the face..I wanted help, not an unnessacary attitude and lack of trying to help a loyal customer. I'm definitely not going to put a good word in, if this is how things are going to be. I understand my car is under warrantee and doesn't get the repairs for free, but my car was supposed to be a CERTIFIED vehicle and I got jipped out of 17,000 dollars. The CERTIFIED papers were done half ass. Thanks a bunch!