I had ovarian cancer, but unfortunately, I did not...

I had ovarian cancer, but unfortunately, I did not die. I was told I did not meet the criteria, but was not told this until I confronted them about the status of my case. I do not feel this firm acted in my best interest and would not recommend them to anyone for any reason. If I could rate them a negative star, I would.
As a cancer survivor who used this product for over 35 years, my case should have gotten better representation.