Milagros Alvarado

Review of ReviewTrackers

Tech support is always there but just to tell you ...

Tech support is always there but just to tell you what you cannot get or they can't fix, no ETA to fix problems. We're a multi-property vacation homes with 100+ houses listed online, so far we haven't been able to retrieve reviews from Expedia or Airbnb, we were told on the trial phase that we will be able to see Airbnb reviews after we go live, never happened. As for Expedia, they don't have an ETA to fix the problem and send us reviews even thought the are posted on Expedia main page, a lot of things need to get fixed, the whole idea of having all reviews in one place has not worked for us so far, hoping to get things fixed or we need to move away..sorry but we wish we knew all this before sign a contract.