Graham Horwood

Review of HYATT REGENCY NEW ORLEANS

This is one of the worst hotel experiences I've ha...

This is one of the worst hotel experiences I've had in recent memory. On first arrival, I was put in a room adjacent to the extremely loud outside power generators. After complaining, I was moved to an oddly arranged room with poor air circulation; the bedroom was about five degrees warmer than the rest of the suite and had a strange odor, but at that point I was too tired to care. The next day after housekeeping came, I noticed that there was a large (blood?) stain on the comforter; see photo. After I complained, someone came to the door, handed me a new comforter, and walked off. Evidently Hyatt Regency expects its customers to correct housekeeping's mistakes themselves. I will never stay at a Hyatt hotel again after this.