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Kimberly Lorick

4 years ago

The room was nice it was clean we had to queen siz...

The room was nice it was clean we had to queen size beds and the service from the bill hops to the desk clerks was amazing. The only deficit wasn't checking out there was only one bellhop 1 front desk clerk 1 salary driver to pick up cars. The escalators work out off and on throughout my stay and the elevators took forever to deliver passengers to and from their floor. They did allow us to use the freight elevator for the service elevators which was the bonus but during the Bayou Classic these problems that I list it should have been taken care of with additional staff. But the rooms were nice and the hotel beautiful.

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