This is 100% without a doubt a scam. I used to wor...

This is 100% without a doubt a scam. I used to work here regretfully. I hope they are investigated soon and shut down. They take on avg over a year to give people a refund and when you call back for a refund they will lie and tell you that it's been sent out via mail. But in reality they just lie and want to keep the money hoping you don't call back. Very sad life it must be to scam guillable and people struggling financially into paying thousands of dollars for a "warranty" that is highly unlikely to cover any repairs. There are a lot of things in fine print that prevent you from using the "warranty".