Jessica Zeinstra

Review of W Los Angeles (by Starwood hot...

Walls are paper thin. You can hear your neighbor s...

Walls are paper thin. You can hear your neighbor s normal conversations as if they re in the same room as you. Literally. Really annoying especially if you re even remotely a light sleeper.
Only reason I m giving 2 stars is the space is alright and customer service was ok - note that the room and car service staff were amazing though!!
When I called down to ask about the noise there was no apology or willingness to try and fix the situation just, oh that must be from the ventilation or something. That was it.
I m scheduled to stay one more night, but will either need to change to a quieter room or checkout early.