As a new tenant I have been working with managemen...

As a new tenant I have been working with management to remedy a serious mold issue. Since moving in my children have experienced severe breathing difficulty and have been diagnosed with asthma. After the third official complaint, the management team blamed us for the mold. I thought that reaching out to the manager Jacleen Kasserman to explain our situation would help, but I was dead wrong!! Jacleen is very mean. She refuses to take any responsibility for her staff and also blamed us for not asking the technicians to inspect all areas of the apartment. In her own words she said, you moved into a 44 year old apartment complex in Oregon- what did you expect. When I asked her to put this statement in an email- she refused. She was the rudest, most disrespectful, condescending, and nastiest person I have ever dealt with both personally and professionally. I am at a complete loss as to what to do for my family.