I would give this 0 stars if I could. The employee...

I would give this 0 stars if I could. The employees here are awful, the policies/rules, and management here is awful. I came there with 3 kids: two 8 year olds and a 10 year old. I came to enjoy jumping with them and having fun since i dot get to see them much. I was planing on jumping with them and have a good time. That changed right when we started to go in to the jumping area. The employees refused to let me jump with my cousins that i came with since i am bigger than they are. They would not even let us jump in the same area. They said it was because i could double bounce them. (that is when you jump at the same time as another person and the lighter person goes higher) Which makes no sense because they have a 1 person per tramp rule. I thought this policy was poor because it causes me their guardian to be across the building in a total other area not being able to see my cousins. This allows for ill hearted people access to kids and there is no way to tell who's kids are who's as well. So any one could walk out with your kids. They cause an unsafe environment for kids removing them from parent/guardian vision. When i brought this up to the manager there, Jeff, he was very rude and started an argument with me. At one point he told me to shut up and said i had to deal with it. At that point i wanted a refund and he refused. He was very disrespectful and raised he voice at me multiple times. He had no answers to my concerns of child safety and told me it was for safety reasons. I thought this made the children less safe because they are taken from their parents/guardians. I would not recommend this place for any one!!! Very rude employees and management. Do not waste your money here, not family fun, not safe. They create a dangerous environment with their policies.