Elisha Carsrud

Review of Gramercy Park Hotel

Review is for hotel not the restaurant or bar. I s...

Review is for hotel not the restaurant or bar. I stayed here for a week for a business trip. Although hotel is lovely, I didn't find the staff to be warm, helpful or kind. I genuinely hope that management reconsiders what they would like the customer service at the business to look like. Also since it's a Design hotel, SPG benefits are basically non-existent. I wouldn't choose to visit again.