J

Worst experience ever, we drove 35 mins and wanted...

Worst experience ever, we drove 35 mins and wanted to buy our first car here. The salesman Albert is professional and polite, so we were thinking of buying a car with him. However, the experience we had with his manager was horrible! The manager back out of the deal with the price we had agreed on the phone, and he didn t tell us that he couldn t match the price before he ran the credit check either - which wasted another 30 mins. This was disgusting, no matter how you want make this deal, you shouldn t lie to your customer just to attract them to your office. When we decided not to buy from them he even told us that if we run our credit check (we want to do finance) with another dealer it will impact on our credit points - which has been proven to be a lie later. I can t believe a dealer with such good comments on google did such cheap move! This shouldn t be a way you treat your customer. This dealer has lost our business forever. We sincerely suggest everyone who wants to buy Toyota avoid this dealer or be ready of loosing your precious times for they might change their mind at the last minute.

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