Shaneice Coleman

Review of Certified Auto Sales

One of the most unprofessional businesses I have e...

One of the most unprofessional businesses I have ever frequented. We don't always remember what people do for us however we absolutely always remember how they make us feel. I completely understand that numbers are numbers and business is business however customer service and professional courtesy should always be displayed when patrons are spending their hard earned money with you. Bob Daugherty has the same unjustifiable ignorant and belittling demeanor as an old slave owner whose fire is still lit and ready to burn down church houses "for the better". This owner makes it uncomfortably noticeable that he does not want the business of African Americans. They have disclosed confidential information regarding other customers of theirs with me for no apparent reason other than to humiliate and degrade the integrity of those that are again, spending their hard earned money with them. I have only been a customer of theirs for two months and I regret the day I purchased a vehicle with this company. I recommend NO ONE to conduct business with them as they proudly showcase a superior persona amongst those they believe to be lesser than them, yet lack the automotive knowledge one SHOULD possess when operating a vehicle business as they weren't able to efficiently answer questions regarding the conditions of the vehicles they are selling. One star is reflected on this review only because it is required, in all honestly this company doesn't even deserve one.