Andrea DiBello

Review of Courtesy Chrysler Jeep Casselb...

I brought my jeep patriot in for service when a hu...

I brought my jeep patriot in for service when a humming noise started while driving over 40 mph. I was called after my car was checked out and notified that both rear wheel bearings needed to be replaced. The estimated cost quoted to me was just over $1100. Not having the money at that moment, I decided to not have the work done and pick up my vehicle. I went to a different local mechanic and they also checked out my vehicle. After evaluating the car, they determined it was only one wheel bearing that needed to be replaced, not both of them. The cost of replacing the one rear wheel bearing, parts and labor, was only $350. I am absolutely not opposed to paying for the care and maintenance of my vehicle, but such a disparaging difference between what I was told at Courtesy Chrysler Jeep Dodge, versus the other mechanic is incredibly disheartening. Not only were they overpriced, they were dishonest in saying that both of them needed to be replaced.