I give it 4 stars due the frustration of me and my...

I give it 4 stars due the frustration of me and my 3 kiddos already stood in line for 40 minutes then when we finally got to the front, my phone didn't pull up the tickets we purchased I had to walk out of the line, until my phone started working again then wait in line again, smh, I paid little over 700 for season passes, so a better process needs to happen! thanks