My family recently purchased furniture from Ashley...

My family recently purchased furniture from Ashley furniture. We were told that we would receive our furniture between 4:30 PM and 7:30 PM on a particular date. The delivery team did not show up until close to 9 o clock in the evening, stayed until 1030 and then told me that they didn t have the proper hardware or tools to put together my furniture leaving about 90% of it untouched. I m now looking at my porch and see boxes and hardly any put together furniture. The crew chief told me to call customer service in the morning and that they would come back and put together our furniture. After fighting with Ashley furniture s customer service department for over an hour they finally told me that they would be able to make it the next day instead of having to wait two weeks until the team comes to my area. They told us that the new team would be in our area between the hours of 2 to 5. Instead of calling to give us a heads up that they were coming, the team just showed up at our house, called my wife s phone and when after two rings she didn t answer they decided that they would go and leave the site. Riverstone logistics is a horrible company to outsource from. I ve dealt with them three separate times and I have been unimpressed by their lack of professionalism and tardiness to jobsites. They overscheduled their employees and have absolutely no interest in helping out the customers. I will never spend another minute in my life buying from Ashley furniture and they should cut all contracts with Riverstone logistics.