Lee Siok Kwan

Review of Pacific Bookstores Pte Ltd.

I've not been able to buy my son's books for nearl...

I've not been able to buy my son's books for nearly a month. Wanted to cancel the order as there were some mistakes and then re-order. Managed to call and email, nut did not receive a reply. Tried contacting again and again, but to no avail. In the end, had to go down to check. The young man told me that they have thousands of emails and they did not receive my email. This is very poor customer service.