Trish Johnson

Review of Hyatt Regency Louisville

I would give a big fat zero if I could. Booked a...

I would give a big fat zero if I could. Booked a room on Oct 3 with Dana. For some reason she puts it in someone elses name. I found out Oct 15 that I don't have a room. I called because I hadn't received a conf# by email even though I have the conf#. she gave me. Gave her my credit card # and told me they were having a special and the room would cost me $75 for the night. Since she put the room in someone else's name I now don't have a room. Even though it's under my card #. BEWARE WHEN YOU BOOK A ROOM HERE!!!!!!!!